Even though I’ve gotten over my problems with Dell computers (by purchasing a new computer by Toshiba), I thought it was worth pointing out that Jeff Jarvis over at Buzz Machine has been documenting his “Dell Hell” and is getting some press and response from Dell. Yay for him.
It turns out that his son’s laptop always overheats (sound familiar???) and Dell is extremely unresponsive.
The whole thing makes me want to take up my battle again — and why shouldn’t I? Just because I got a new computer doesn’t mean I’m done with Dell. I’m still paying the damn thing off!! (Which is stupid — I should just pay it all off in one lump sum one of these days…)